See what all the excitement is about!  Download a copy of The Unzip Wizard software to try on your own PC!


 

More Frequently
Asked Questions

Return to Main Menu

I have already purchased The Unzip Wizard and I need help!

Q: I purchased The Unzip Wizard several months ago, but my hard disk drive recently crashed and I lost everything!  Do I have to repurchase your Unzip Wizard again?

A: You will never have to repurchase The Unzip Wizard, however, there may be a small fee charged under certain circumstances.  Continue reading to see if you can get back The Unzip Wizard without incurring the fee.

First...

If you purchased a 3.5" backup diskette or CD from us, then you are in luck.  Simply follow the installation instructions found printed on the diskette label or CD sleeve.  You will be back up and running in minutes.

If you did not purchase a 3.5" backup diskette or CD from us (and yes, we did offer you one at the time of the original sale) and YOU made your own backup diskette, well, you also are in luck!  Pop the backup diskette you made in your disk drive, and double click on the program file (typically named something like "UNZIP32-302.EXE").  Follow the on-screen directions and you will be back up and running in minutes.

Now, if you did not purchase a backup diskette, and you failed to make your own backup diskette, do not despair (yet)...

You can always download another copy of The Unzip Wizard from our Web site.  The download is free, and you can download the software as many times as you like.  Simply click on the red diskette (see left column).

Second...

Assuming you have the program downloaded and installed, you will next have to unlock the software, otherwise the software will run in "evaluation mode".  Please find the original email message that we sent you shortly after your purchased the software online.  That email had a subject line of either "Unzip Wizard - Please print and save this" or "Password key: Unzip Wizard - Please print and save".   Once you find those instructions, simply follow the 7 steps found therein, which will result in a successful unlocking of the software.

Wailing and gnashing of teeth...

If you have gotten this far, and you are reading this, then this probably means that you have failed to purchase an installation disk or make your own backup disk, or perhaps you did not print and save the password instructions for future reference.  Unfortunately, you will need to purchase an installation disk so as to prevent a similar situation from occurring again in the future. Click here to purchase an installation disk.  We will also send you password instructions by email when you purchase an installation disk.

(The $5 fee to reissue a lost password was mentioned in 3 different emails that we sent to you at the time you purchased the software online.  $5 is exactly the cost of the installation disk that was initially offered to you at the time of the original sale.  We are not profiting from your misfortune, since the $5 covers the price of the CD, mailer, postage and labor to mail you the disk.)

 

Copyright © 2000 Softword Technology. All rights reserved

(Fine print legalese: Hey, if you even think about stealing portions of this page you better think again.  The Wizard will turn you into a toad with warts if you try to violate his Web realm).

How do I create a .ZIP file with PKZIP for Windows? How do I use PKZIP for Windows to compress a folder and all subfolders? How do I use PKZIP for Windows to create an .EXE file? How do I extract a file from a .ZIP or .EXE file? How do I add multiple files to an archive at the same time? How do I select files in different folders to compress? I don't like these advertisments at the bottom of the window. How do I get rid of them? Can I span diskettes with PKZIP for Windows? Does the Windows version support AV? Does the Windows version support command line options? I am having a problem transferring a file from a Windows 9x machine to a Windows 3.1x machine. Why? Why can't I open certain archive format (e.g. UUEncoded; XXEncoded; MIME; BinHex; Tar; GZIP) files in PKZIP for Windows? How does PKZIP for Windows compare to WinZip? How can I use PKZIP to open an .ARJ, .LHA, .RAR, or .BZ2 file? How can I use PKZIP to scan my .ZIP files for viruses?

What is a split archive? How do I create a split archive? I downloaded a file to decompress with PKZIP, but I can't remember where I downloaded it to. How can I use PKZIP to find it? I compressed a file inside my .ZIP archive with a password. I want to change the password. How? I configured options in PKZIP, but when I run the Wizard, they are not used. Why? I want to print a list of files in my .ZIP file. How? What's the difference between a RegularSFX, EasySFX, and an AutoSFX? How can I copy my split files to floppy disk? I created a split .ZIP file on floppy disks with PKZIP Explorer, but PKZIP for Windows can't read it. Why? What do the compression methods and levels mean? How do I use PKZIP for Windows to Install other programs? How do I email an archive? Why can't I email a spanned archive via PKZIP for Windows? How do I create or customize my toolbars? How can I change what information is displayed for an archive? How can I tell if my archive is secure (password protected)? How can I add security (password protection) to my archive? I forgot to add a password (or specified the wrong password) to my archive when I created it -- now what? How can I hide my password from others when I enter it? I don't like how the wizard creates or extracts my files? Can I change these options? What do the characters displayed under the Attributes column mean? What does the File manager pane allow me to do? Does this mean I can only drag and drop with the File Manager pane? What are Favorites? How do I add archives to my Favorites? What are the buttons on the status bar for? I've used PKWARE Authenticity Verification (AV) in version 2.70 of PKZIP for Windows. How do I enable it in version 4.0? I created a patch file, and when it finished compressing, PKZIP for Windows told me there were warnings, and that it couldn't delete some files. Is it trying to delete my file sets? I'm creating several SFX files and I want to have them always overwrite files when extracting. I set all my options on the PKSFX for Windows - Options dialog, and then clicked the Save As Default button. However, when I click the Load Default button, the overwrite option is still set to prompt. Why? How do I create a multiple version patch? I just started using the shareware version of PKZIP for Windows 2.70. Can I just install the new 4.0 version?